Shipping policy

Thank you for choosing T1M Watches. We strive to provide you with a seamless shopping experience and ensure that your order reaches you in a timely manner. Please take a moment to review our shipping and delivery policy.

**Shipping Information**

- All our products are shipped from Europe.
- Estimated delivery time within Europe is 1 to 3 business days.
- Delivery time outside Europe varies from 5 to 10 business days.
- Please note that these delivery times are average indications and may vary.

**Order Processing**

All orders are fulfilled within 1-2 business days. Once your order is shipped, you will receive a track & trace link via email to monitor the progress of your package.

**Free Worldwide Shipping**

We are pleased to offer free worldwide shipping for all orders over €100.

**VAT, Import Taxes, and Duties**

Orders from outside the European Union may be subject to VAT, import taxes, and other charges imposed by local customs authorities and/or postal couriers. Please be aware that any VAT, import taxes, or other incurred costs are the responsibility of the customer and not T1M Watches. Customs clearance varies by country, so if you have questions, please contact your local customs office for clarification.

**Holidays**

During holidays, there may be potential delays in order processing and delivery. We appreciate your understanding in such situations.

**Lost or Damaged Items**

Once your order is shipped, T1M Watches cannot be held responsible for any losses during shipment. It is the customer's responsibility to track the shipment using the provided tracking information and to contact the courier regarding the delivery of the purchase. We will do our best to assist you in recovering an item, but replacement or refund can only be provided upon successful return or confirmation of the returned item.

If you have received a damaged product (not occurred during shipping), please contact our customer service by sending an email to info@t1me.eu, providing detailed information and photos of the damaged product. Our team will assess the situation and handle the request with high priority.

**Customer Service**

If you encounter any issues with your order, please contact us at info@t1me.eu, and we will assist you as quickly as possible.

We appreciate your satisfaction and strive to resolve any issues that may arise during the shipment of your order. Feel free to reach out if you have any questions or concerns.

Thank you for choosing T1M Watches.